We’ve got some exciting news to share – we've won a Feefo Gold Trusted Service Award for our customer service!
The Feefo Gold Trusted Service Award is for brands that go above and beyond to deliver exceptional customer service, year-round. So we're over the moon to have been awarded this fantastic award - for the second year in a row!
It shows that we’re delivering time and again for our customers and placing customer service at the heart of what we do.
To win this award, we had to collect at least 50 reviews between 1 January 2021 and 31 December 2022 and achieve a Feefo service rating of at least 4.5.
We couldn’t have done it without you, our customers, so we’d like to take this opportunity to thank each and every one of you for sharing your ratings and reviews with Feefo.
"This award is another vote of confidence in our brand from our customers. It means a lot to us because it’s based on your honest, valuable feedback and, ultimately, keeping you happy is why we come to work each day." Founder, Amy
We’re committed to continuing to deliver the highest quality of service and will continue to listen, understand and respond to all our customers.
Thank you again to everyone who took the time to leave us a review. We really cannot wait to inspire even more children via our award-winning programmes in 2023.